Customer Reviews
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We have been working with this service for a couple of years. The last time it was in November, we have 2 furnaces replaced 2 days before we went away. Our housesitter came and smell gas, we had a faulty pipe!
Long story short, she messaged me, she called Hydro, called my heating company, and stay until they figure out the leakage and shut down one of the furnace. Then the next day, Houseguard sent representatives to attend to the house when the heating company came to fix the leakage.
I would highly recommend Houseguard. They are so professional and thorough, having them truly give me the peace of mind when I am away.
Response: Thank you Eva, your kind words about Houseguard and your Representative are really appreciated. Thanks once again for choosing us!
We have been using Housesitter for at least 20 years now. We simply would not be able to travel without them. We have had numerous sitters over the years, and have always been happy with them. Cats, parrot, plants and house well cared for. The one time a cat became ill, they had her right into our vet, and contacted us promptly.. They always leave a good written daily log, and now we get even quicker text reports, if needed.
Response: Thank you for taking the time to leave such a great review about Houseguard, this has really made our day Yolanda! We always aim to delight our customers with our customer service and our attention to detail.
I would highly recommend House Guards they are very reliable. They took very great care of my 3 fur babies while i was gone. They Listen very well to my instructions. Five stars
Response: Thanks so much Melissa for taking the time to leave a review about Houseguard. Our customer’s feedback guides our business and helps us keep improving the service we provide.
We have used Houseguard Housesitters since 2018 for general security checks, watering our plants and picking up our mail. Their rep is always diligent and shows a lot of care in performing these services. We highly recommend Houseguard Housesitters!
Response: Thank you Tracey, We really appreciate you taking the time to leave Houseguard a 5 star review,
I have used Houseguard lately to have someone take care of my cat when I am out of town. The service was amazing and my cat was happy and healthy when I got back home. They checked my hot water tank etc., watered my plants in the summer, flushed the toilet to make sure the pipes were okay in the winter, brought in the mail and was amazing when my alarm system was acting up for some unknown reason. The sitter was so professional and left notes about my cat etc. to read upon my return. I highly recommend them!
Response: We are pleased that you felt secure leaving the care of your home and cat to Houseguard. Thank you for choosing Houseguard and for sharing your experience with us.
We’ve used Houseguard for many years. Our housesitter this year, Shayane was great. She kept us informed after each visit & was very thorough & attentive. We’d have her back anytime. Thank you.
Response: We greatly appreciate your time in sharing your Houseguard experience. We love being a service you can depend on!
I couldn’t have been more pleased with the service provided by HOUSEGUARD.
I’d recommend them any time to anyone. HOUSGUARD service was first rate; completely dependable!
Response: Thank you for allowing Houseguard to care for your home while you were away. We greatly appreciate your taking the time to share your comments.
Jim is perfect. He has been looking after my home and pets for 15 years when I’ve been on vacation or working out of town. I am indebted to him.
Response: We love hearing about our wonderful Houseguard representatives! We appreciate the opportunity to care for your home and pets and thank you for sharing your comments Jeanne.
We have been using Houseguard for several decades and have never had an issue with them and, especially with the people they employ. We have a gem that looks after our house and our pets.
Response: Thank you for sharing your Houseguard experience with us and for mentioning our ‘gem’ of a representative – we think they are pretty terrific also! We greatly appreciate your taking the time to share your comments.
Have been using Jacques for years with great service.
Response: Thank you Lynda for the honor of allowing Houseguard to care for your home while you travel for so many years. We love hearing about our amazing representatives!
I have relied on Houseguard Housesitters for a number of years. As always, they have provided excellent service, and I am grateful that I can call on you to help take care of my home.
Response: Thank you for sharing your Houseguard experience Zana. We are so pleased our service allows you peace of mind with your home while you are travelling.
I started using this company years ago from a friends recommendation and have never looked back . I feel VERY COMFORTABLE leaving my house and ESPECIALLY my fur baby in their care when I travel !!
Response: Thank you for choosing Houseguard Housesitters to care for your home & fur baby when you are travelling Susan and your recommendation!
I have used Houseguard for a few years and am always very Happy with their work.
Response: Thank you Anita. We are so pleased that Houseguard is able to allow you peace of mind with your home while you are travelling.
Cecile April 30
Highly recommend Houseguard Housesitters if you are looking for someone to take care of your home and pets while you are away. I knew when I closed the door when leaving that both home and pet were in awesome care.
Response: Thank you Cecile. We are so pleased that you are happy with the service Houseguard is able to provide and that it also allows you peace of mind with your home and pets while you are travelling.
Rick July 7
Houseguard has been good to deal with over the years – always have felt confident in the company and the people that looked after our cat and home. When we had a cat they were more relevant than today but they are flexible to accommodate whatever level of surveillance you wish.
Thank you so much!
Response: Thank you Rick. We are pleased that you feel confident with the service Houseguard provides while you are away.
Edith July 8
It is wonderful to travel and know that things are looked after. I am so happy that Houseguard exists so that I can have peace of mind when away. I have used them many times and have never been disappointed. Thank you!
Response: Thank you Edith, we are so pleased to know that Houseguard has been able to provide you with peace of mind while you are traveling.
David July 19
We have used your service for a number of years and have always been pleased the care and attention to detail by the ‘housesitters’. It is comforting to go away and return to find everything intact
Response: Thank you David, for allowing Houseguard to look after your home while you were away. I am glad you feel comfortable leaving you home in Houseguard’s care.
I’ve been using Houseguard for a very long time now, sometimes 4 or more times a year; and I’ve had the same sitter throughout. Houseguard offers security checks; looks out for physical problems; has knowledgeable sitters for plant or pet care. I’ve recommended them to friends, and have had nothing but positive reports back. The office staff is friendly and responsive.
Response: Thomas, thank you for allowing Houseguard to be a service that you have trusted and enjoyed for many years. We love being a service that you recommend.
Janet C July 20
Very satisfied with Houseguard, albeit, a short absence and limited
requirements
Response: Thank you Janet, for trusting Houseguard to care for your home while you were away.
Clare July 21
I have used Houseguard on two separate occasions. I was extremely pleased with the service as I felt completely comfortable knowing my house was in very capable hands. I would recommend them highly
Response: Thank you Clare. We are so pleased that Houseguard has allowed you the comfort of knowing your home is in capable hands while you were travelling!
Prodaehl Family July 23
We have been using the company for over ten years and couldn’t be happier. They have dealt compassionately with everything from diabetic cats, to major storm damage in our absence. It truly feels like having a trusted friend watching over everything while we are gone. Highly recommend.
Response: Thank you for sharing how happy you are with the service Houseguard provides. We are truly happy that Houseguard can give you peace of mind when traveling.
I have been using Houseguard for a number of years now, quite a few of them looking after our cats and our house when we were away. We no longer have pets but I still rely on Houseguard to keep an eye on our property when we travel. Their services have always been excellent and I plan to keep using them in the future.
Response: Thank you for sharing your Houseguard experience Barb. We appreciate the opportunity to care for your home and pets and look forward to working with you!
Service was great. Houseguard ready to make a quick, unexpected change due to changes in travel plans. Great info each day . Friendly ,professional service .well-pleased!
Response: Travel can be tricky these days with unexpected delays and changes and we thank you for allowing Houseguard to care for your home during this time Annemarie. We greatly appreciate your taking the time to share your comments.
This is our second time using HouseGuard. We couldn’t be more pleased with the service we received. Our mail was neatly stacked and sorted, our front sidewalk was shovelled, which we did not expect at all and we had peace of mind that someone was regularly in our home to check on things while we were away.
Response: We truly enjoy knowing you had peace of mind with Houseguard taking care of your home while you are away. Thank you so much for sharing your Houseguard experience Susan.
I have been using Houseguard Housesitters for over 10 years and have never been unhappy. They are always reliable, courteous and efficient. I have no complaints. They have cared for my plants, cats and house all excellently.
Response: Diana we truly appreciate your allowing us to care for your home, plants and pets while you are away from home. Thank you for sharing your Houseguard experience!
Excellent with communications and doing what they say they will do. I can totally relax when I am away!
Response: We greatly appreciate your time in sharing your Houseguard experience Kathy. We love being a service you can depend on!
We have been clients for the past 8 years, and cannot say enough good things about the service that House Guard provides to us. From ensuring the sitter meets with us and our pets personally, to the detailed reports they leave, we know that we can to on business trips or vacations with less stress knowing that our pets and home are being well taken care of.
Response: Thank you for allowing Houseguard to care for your home and pets for the past 8 years Carol. We so enjoy hearing that our service offers you peace of mind while you are away.
Great service, fast and efficient. Always feel assured that all is being taken care of when away from home. Thank you Houseguard.
Response: Thank you for your time in sharing your Houseguard experience Linda. It is an honor to care for your home when you are away.
We are very happy with HOUSEGUARD Services. We are fortunate to have the same service provider every time we leave for the past 4-5 years. EXCELLENT service.
We had them look after our drive and walkway for snow and they were right on it. Very pleased
Response: We greatly enjoy hearing about our amazing representatives and the excellent service they provide you. Thank you for taking the time to share your Houseguard experience Gary.
Our house sitter was pleasant and attentive to our house and pets. We felt secure that should any problem arise, she would be able to deal with it until we could address it. We have used Houseguard for several years with continued good service.
Response: Greatly enjoy hearing that you felt secure leaving the care of your home and pets to Houseguard. Thank you for choosing Houseguard and for sharing your experience with us.
During my time using HOUSEGUARD, I have had two equally excellent house sitters. I trust them completely to watch my furry friend and our house while we’re gone and I know that they will be quick to manage any problems that may arise.
P…, I can’t thank you enough . . . . Your support and care of D. at a most trying time in our lives was a godsend. Thank You.
… was very pleased with the service – sitter made an extra trip because she thought the A/C was too cold for the cats. … would really like to have her again.
During my time using HOUSEGUARD, I have had two equally excellent house sitters. I trust them completely to watch my furry friend and our house while we’re gone and I know that they will be quick to manage any problems that may arise.
We (would) like to thank-you for your services. It sure has made our jobs so much easier knowing that the properties we held were being maintained & secured. Thank You Again.
I’m writing to tell you of how delighted we are with the service your company and B… G. provided while we were away. Our cats were mischievous and kept B… very busy, and we are ever so grateful for the way she handled things. It sure did our hearts good to know that they and the house were being looked after by such capable hands. You have made yet another very loyal and satisfied customer(s) and we will gladly recommend you to our friends and family. Thank you very much for the excellent service.
I want to thank you for making your service so easy and accessible. Sonja does a GREAT job and it is a pleasure to be able to deal with you quickly over the phone. As you know, I have used HOUSEGUARD for a number of years and have always been pleased with the service and, especially the people. Keep up the great work!!
My 19 year old kitty cat appreciates Jim very much. Thanks to you guys too.
Fabulous service – have recommended it to several others. Great when you have no family here.
We wanted to thank you for your excellent service while we were away and also to commend U… W., who seems to go the “extra” in caring for our cat. We certainly appreciate that. Thank You, again.
I would like to thank you for your support and assistance these past 4 years. You made it much easier to go away on my business trips. It gave me peace of mind to know that my cats and house were being looked after.
Thank you …. Mrs. Deb G is an outstanding employee. She attended to our cats and home in a very warm and most professional manner. I will not hesititate to use your services in the future and will highly recommend your services to both my family and friends.
Thank you for agreeing to care for D. We haven’t been able to take time away from her for the last few years. We felt that she was in good hands all weekend. Your care for Shelties, older dogs with health concerns, made us feel at ease all weekend
Thanks a million for your outstanding and attentive care for Cleo & Maddy. Greatly appreciated Tanis . Thanks also to Darrel at the Houseguard office for his excellent information and professionalism.
Happy New Years!
Houseguard service was excellent. When my travel plans were suddenly
interrupted Houseguard was flexible enough to accommodate and “get me
out of a jam” by extending their care for thirty-four houseplants, two
kitties, an aging bulldog, two turtles and my precious betta.
Thanks for the great service. I will rest easy knowing my place will be well cared for by your company. Thanks!
Thank you for a good job done!
As Always! We were totally pleased with Barb P. looking out for our home. She is pleasant caring and responsible – qualities which we appreciate her having! (and best of all – a really nice person!!)
This is just to say thank you for the excellent service you provided to us recently. From the moment we met our housesitter, we felt our home would be well taken care of during our week vacation. We were also very impressed with how quickly you responded to our initial e-mail and with the helpful nature of the office staff. When we arrived home it was like we never left. There was a detailed note about when our housesitter had visited, when plants were watered, etc. etc. This was really appreciated. We will be contacting you for our next vacation. It is so great to be able to travel, and to know that our home is being well taken care of. Thanks so much!
Please accept this letter of deep gratitude for the manner in which your company dealt with a hot water tank gas valve issue at our home while we were on vacation. These issues are the reason for your business and to have Mr. C. and your inside service support handle our problem in such a professional manner exemplifies a very high level of service… Thank you for taking such good care of our home and for allowing me the peace of mind to have a care-free vacation.
Perfect! You guys are great!
I just wanted to pass on a note that we were most satisfied with your service. J… A. was very professional, friendly and did a terrific job. He kept very good care of our place, communicated all was ok via email and called the post office to hold a package when no one was home. When we came home it was like we had just left. This gives you peace of mind and we better enjoyed our trip because of it . . . I would recommend HOUSEGUARD Housesitters to anyone contemplating the service.
Many Thanks …. Peter C. did a terrific job. We really appreciated knowing our home was well looked after. We will be sure to recommend you guys and we will look forward to using you again in the future.
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